any equipment please read this section carefully. For complete description of
all policies please click here. Items
returned to us without prior approval will be refused.
If any items
are damaged or missing from your order these must be reported to us within seven
Any defects discovered within the
first thirty (30) days will be handled directly by SMI. You must call your sales
representative immediately for assistance in these requests.
After thirty days, all repairs will be handled by
the respective equipment manufacturers in accordance with their warranty
policies. It is the
customer's responsibility to be sure all warranty registration has been properly
done for each piece of equipment. The customer must contact the manufacturer in
repair for the following items is handled directly through SMI: cases, trays,
remotes, enclosures and cables.
Before returning any equipment to SMI, please submit the RMA form below.
Please note that warranties do not cover damage due to misuse or improper
Toll-free (US only): 888-265-6226
Sales/support hours: 8AM-4PM PST
Sports Motion, Inc.
Offices located in California
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