TROUBLE REPORT FORM

If you have tried the suggestions on our support page and you are still having problems, use the form below to request help. (Please note that we do not provide support without first receiving this trouble report form.)

(Fields in red are required)
 
Name :
E-mail :
Software serial number (from invoice) :
Phone :
Sports Motion System Model # :

If you are using your own PC & camcorder, you must provide specs below:
Make and model of PC:
PC Speed:
Memory:
Operating System:
Service pack # :
Hard drive size:
Hard drive space available:
Firewire card make and model:
Camcorder make and model:
   

Description of problem (provide as much detail as possible and include any error messages and numbers that may have been displayed):